Privacy Policy
Last updated: 27/04/2026
1. Introduction
Welcome to Panairiam Pty Ltd ("we," "our," or "us"). We operate the Avai-lability resource management platform (the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.
Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the Service.
2. Information We Collect
Personal Information
We may collect personally identifiable information that you voluntarily provide when registering for the Service, including:
- Name and email address
- Organization name and role
- Account credentials
Organization Data
When using the Service, your organization may input data including:
- Team member information (names, roles, skills, email addresses)
- Client and project details
- Resource allocations and capacity data
- Task and workflow information
Automatically Collected Information
We automatically collect certain information when you access the Service:
- Device and browser information
- IP address and location data
- Usage patterns and feature interactions
- Log data and access times
3. How We Use Your Information
We use the information we collect to:
- Provide, operate, and maintain the Service
- Improve, personalize, and expand the Service
- Understand and analyze how you use the Service
- Develop new products, services, features, and functionality
- Communicate with you for customer service, updates, and marketing purposes
- Process transactions and send related information
- Send you emails and notifications
- Find and prevent fraud and security issues
4. Data Storage & Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
Our security measures include:
- Encryption of data in transit and at rest
- Secure cloud infrastructure with industry-standard protections
- Role-based access controls within organizations
- Regular security audits and monitoring
- Audit logging of sensitive operations
We retain your data for as long as your account is active or as needed to provide the Service. Data is retained for [RETENTION PERIOD] after account deletion, after which it is permanently removed.
5. Data Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following situations:
- Service Providers: We may share information with third-party vendors who assist us in operating the Service
- Legal Requirements: We may disclose information if required by law or in response to valid legal requests
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred
- With Your Consent: We may share information for any other purpose with your explicit consent
6. Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access: Request a copy of the personal data we hold about you
- Correction: Request correction of inaccurate or incomplete data
- Deletion: Request deletion of your personal data
- Portability: Request transfer of your data in a machine-readable format
- Restriction: Request restriction of processing of your data
- Objection: Object to processing of your personal data
- Withdraw Consent: Withdraw consent where processing is based on consent
To exercise any of these rights, please contact us at support@avai-lability.com.
8. Children's Privacy
Our Service is not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.
9. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that are different from your country.
We take appropriate safeguards to ensure that your personal information remains protected in accordance with this Privacy Policy when transferred internationally.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
You are advised to review this Privacy Policy periodically for any changes. Changes are effective when posted on this page.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us:
By email: support@avai-lability.com